She Devoured Black Dress

Return & Exchange Policy

We want you to love what you wear. If something isn't right, here's how we'll sort it out.

What We Offer

• Exchanges only — for size or fit issues.

• Returns accepted only for damaged, defective, or wrong items received.

Return Shipping

• A flat ₹150 return shipping fee applies to all size/fit exchanges and is borne by the customer.

• This fee is waived for damaged, defective, or wrong items received — we cover return shipping in these cases.

Eligibility Window

• Request must be raised within 5 days from the date of delivery.

• Requests after 5 days will not be entertained.

Conditions

• Product must be unworn, unwashed, and unaltered.

• All original tags, labels, and packaging must be intact.

• Share a clear image of the original label (unused) when raising the request — this is mandatory.

• Items showing signs of wear, stains, perfume, deodorant marks, or damage will not be accepted.

Non-Returnable / Non-Exchangeable

• Worn or used products — strictly not accepted.

• Undergarments and innerwear — for hygiene reasons.

• Items marked "Final Sale" or bought on clearance/promotional offers.

• Customised or altered pieces.

How to Raise a Request

1. Email Help@milaro.in within 5 days of delivery.

2. Include: Order ID, reason for exchange/return, and a clear image of the original label (unused).

3. For damaged/wrong items: attach an unboxing video and product photos.

4. Once approved, the ₹150 return shipping fee (where applicable) can be paid online or adjusted against your exchange.